Salon Notices

We hope you enjoy your treatment or service at DF Studio. Please take a moment to read our salon policies before your visit.

Booking

You can book your appointment online or by calling 01524 843 434. Read how we look after your details in our privacy policy.

Under 16s

Unfortunately we are unable to offer hair colouring, tints, eyebrow waxing or nails (BIAB or gels) to children under 16.

Cancellations

We require 48 hours’ notice if you wish to cancel your appointment.

• If you cancel with less than 48 hours’ notice, a 50% charge may be taken.

• If you cancel within 6 hours of your appointment, we will charge the full cost.

Gift vouchers

We are unable to give refunds on gift vouchers.

Retail products

Refunds are not given on retail products unless they are faulty. We can exchange products in certain circumstances if they have not been tampered with.

We cannot accept returns of electrical goods. All returns must go back to the manufacturer.

Questions

If there is anything you would like to talk about, please contact Jess or Jackie at dfstudio1@outlook.com and we will get back to you as soon as we can.